Front of House

Trained in the art of exceptional hospitality, our Front of House team at Mediterranean Staff Consultancy Limited is dedicated to providing outstanding service from the moment guests first make contact with a hotel. We understand the importance of creating a people-oriented experience, and that’s why all our team members are extensively trained in language proficiency and the art of customer care.

Why Choose Us?

01.

Extensive Training

Our Front of House team undergoes comprehensive training to equip them with the necessary skills and knowledge to deliver exceptional service. From language proficiency to customer care techniques, our team members are trained to exceed guest expectations and provide a memorable hospitality experience.

02.

People-Oriented Approach

At Mediterranean Staff Consultancy Limited, we understand that outstanding hospitality is all about people. We prioritize creating a warm and welcoming environment for guests, ensuring that their needs are met with professionalism and genuine care. Our Front of House team embodies this people-oriented approach, making guests feel valued and ensuring their satisfaction throughout their stay.

Receptionists

Our skilled receptionists are the welcoming faces of your establishment. They possess excellent communication skills, ensuring that guests feel valued and attended to from the moment they arrive. With their knowledge of hotel operations and exceptional customer service, they create a positive and memorable first impression.

Concierges

Our concierges are hospitality experts who excel in providing personalized assistance and recommendations. From arranging transportation to making reservations at local attractions or restaurants, they go above and beyond to ensure that guests have a seamless and enjoyable stay. Their expertise and attentiveness contribute to an exceptional guest experience.

Porters

Our diligent porters play a crucial role in guest satisfaction by assisting with luggage handling and ensuring a smooth arrival and departure process. They are trained to provide prompt and courteous service, enhancing the overall guest experience and leaving a lasting impression of professionalism and attentiveness.

Reservation Officers

Our skilled reservation officers handle the crucial task of managing bookings and ensuring accurate and efficient reservation processes. With their attention to detail and knowledge of hotel policies, they contribute to a seamless guest experience by assisting with reservation inquiries, modifications, and cancellations.