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Front of House
Why Choose Us?
01.
Extensive Training
Our Front of House team undergoes comprehensive training to equip them with the necessary skills and knowledge to deliver exceptional service. From language proficiency to customer care techniques, our team members are trained to exceed guest expectations and provide a memorable hospitality experience.
02.
People-Oriented Approach
At Mediterranean Staff Consultancy Limited, we understand that outstanding hospitality is all about people. We prioritize creating a warm and welcoming environment for guests, ensuring that their needs are met with professionalism and genuine care. Our Front of House team embodies this people-oriented approach, making guests feel valued and ensuring their satisfaction throughout their stay.
Receptionists
Our skilled receptionists are the welcoming faces of your establishment. They possess excellent communication skills, ensuring that guests feel valued and attended to from the moment they arrive. With their knowledge of hotel operations and exceptional customer service, they create a positive and memorable first impression.
Concierges
Our concierges are hospitality experts who excel in providing personalized assistance and recommendations. From arranging transportation to making reservations at local attractions or restaurants, they go above and beyond to ensure that guests have a seamless and enjoyable stay. Their expertise and attentiveness contribute to an exceptional guest experience.
Porters
Our diligent porters play a crucial role in guest satisfaction by assisting with luggage handling and ensuring a smooth arrival and departure process. They are trained to provide prompt and courteous service, enhancing the overall guest experience and leaving a lasting impression of professionalism and attentiveness.
Reservation Officers
Our skilled reservation officers handle the crucial task of managing bookings and ensuring accurate and efficient reservation processes. With their attention to detail and knowledge of hotel policies, they contribute to a seamless guest experience by assisting with reservation inquiries, modifications, and cancellations.